Last Updated: January 13, 2026
Our Commitment to Your Privacy
Sub2Unlock ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains:
- What information we collect and why
- How we use and protect your data
- Your rights and choices regarding your information
- How to contact us with privacy concerns
Privacy Promise: We will never sell your personal information to third parties. Your data is yours, and we're just temporary custodians.
Information We Collect
1. Information You Provide Directly
When You Create an Account:
| Data Type |
Purpose |
| Email Address |
Account login, notifications, support |
| Username |
Account identification |
| Password (encrypted) |
Account security |
When You Create a Lock:
- Lock title and description
- Content URL (what you're locking)
- Social media platform URLs you want visitors to interact with
2. Information We Collect Automatically
Analytics Data (Anonymous):
- Visit tracking: When someone views your lock
- Completion tracking: When someone unlocks content
- Device information: Browser type, operating system (aggregated)
- Geographic data: Country/region (IP-based, not precise location)
Technical Information:
- IP address (temporarily, for security and analytics)
- Browser type and version
- Device type (mobile, desktop, tablet)
- Referring website
3. Information We DO NOT Collect
- Social media credentials: We never ask for or store your social media passwords
- Payment information: Currently, our service is free (if paid features are added, payment processors handle this securely)
- Precise geolocation: We only collect country-level data
- Personal identification documents: No ID verification required
How We Use Your Information
We use collected data to:
Provide Our Service:
- Create and manage your locks
- Track lock performance (visits, unlocks, conversion rates)
- Generate analytics dashboards
- Send service-related notifications
Improve Our Platform:
- Identify bugs and technical issues
- Analyze usage patterns to enhance features
- Optimize performance and user experience
Communicate With You:
- Send important account updates
- Respond to support requests
- Notify about service changes (with your consent)
- Share tips and best practices (optional, you can opt-out)
Ensure Security:
- Prevent fraud and abuse
- Detect and prevent spam
- Protect against unauthorized access
- Comply with legal obligations
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience:
Types of Cookies We Use:
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Login sessions, security, basic functionality |
Session / 30 days |
| Analytics Cookies |
Track lock performance, visitor behavior |
1 year |
| Preference Cookies |
Remember your settings and preferences |
1 year |
Lock Completion Tracking: When a visitor completes actions to unlock content, we use cookies to remember they've already completed it (prevents repeated unlocks for the same visitor).
Your Cookie Choices:
- Most browsers allow you to refuse cookies or delete existing ones
- Disabling essential cookies may affect functionality
- Analytics cookies help us improve the service but aren't required
Information Sharing & Disclosure
We DO NOT Sell Your Data
Your personal information is never sold, rented, or traded to third parties for marketing purposes. Period.
When We Share Information:
Service Providers:
- Hosting providers: To store data and run our service
- Analytics tools: For aggregated usage statistics
- Email services: To send notifications
All service providers are contractually obligated to protect your data and use it only for specified purposes.
Legal Requirements:
We may disclose information if required by law, court order, or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security threats
- Protect user safety
Business Transfers:
If Sub2Unlock is acquired or merged, your data may transfer to the new entity, but this Privacy Policy will continue to apply.
What We DON'T Share:
- Individual user data with other users
- Your email or contact information publicly
- Personal analytics or lock performance data
Data Security
We implement industry-standard security measures to protect your information:
Technical Safeguards:
- Encryption: HTTPS/SSL encryption for all data transmission
- Password hashing: Passwords are encrypted with bcrypt (one-way hashing)
- Secure servers: Data stored on protected, monitored servers
- Access controls: Limited employee access to personal data
- Regular updates: Security patches and software updates
Organizational Safeguards:
- Employee training on data protection
- Confidentiality agreements with all staff
- Regular security audits
- Incident response procedures
Important: No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Privacy Rights
You have control over your personal information. Here are your rights:
Access & Portability
- View your data: Request a copy of all data we have about you
- Export your data: Download your locks, analytics in a portable format
Correction & Update
- Update information: Change your email, username, or profile anytime
- Correct inaccuracies: Request correction of wrong information
Deletion & "Right to be Forgotten"
- Delete account: Request complete account deletion
- Remove locks: Delete individual locks and associated data
- Data retention: Most data deleted within 30 days of request
Opt-Out & Control
- Email preferences: Unsubscribe from marketing emails (service emails may still be sent)
- Cookie controls: Manage cookies through browser settings
- Analytics opt-out: Request exclusion from analytics tracking
How to Exercise Your Rights:
Email us at privacy@sub2unlock.online with your request. We'll respond within 30 days.
International Users & Data Transfers
Sub2Unlock operates globally. Your information may be transferred to and processed in countries other than your own.
For European Union Users (GDPR)
If you're in the EU, you have additional rights under GDPR:
- Right to object to data processing
- Right to restrict processing
- Right to lodge a complaint with supervisory authority
- Data protection impact assessments for high-risk processing
For California Users (CCPA)
California residents have the right to:
- Know what personal information is collected
- Know if personal information is sold or disclosed
- Opt-out of sale of personal information (we don't sell data)
- Non-discrimination for exercising CCPA rights
Children's Privacy
Sub2Unlock is not intended for users under 18 years of age.
- We do not knowingly collect information from children under 18
- If we discover data from a minor, we delete it immediately
- Parents: If you believe your child provided us with information, contact us at privacy@sub2unlock.online
Data Retention
We retain your information for as long as necessary to provide our service:
| Data Type |
Retention Period |
| Account information |
Until account deletion + 30 days |
| Lock data |
Until lock deletion + 30 days |
| Analytics (aggregated) |
Up to 2 years |
| Support tickets |
3 years (for legal/support purposes) |
| Inactive accounts |
Deleted after 12 months of inactivity (with notice) |
Some information may be retained longer if required by law or for legitimate business purposes (e.g., fraud prevention).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our practices
- New features or services
- Legal or regulatory requirements
- User feedback and improvements
When We Make Changes:
- The "Last Updated" date will change
- Significant changes will be announced via email
- You'll see a notification on your dashboard
- Continued use after changes means acceptance
We encourage you to review this policy periodically.
Contact Us About Privacy
If you have questions, concerns, or requests regarding your privacy:
We aim to respond to all privacy-related inquiries within 48 hours.